University Information Services

Articles related to information technology, such as accounts, passwords, networking, computers, printers and other services.

Categories (15)

Guest & Alumni Services

Transcripts, Academic Records, Alumni Services, and Guest Wireless
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Services for Students

Wireless, printing, tech loans, res hall networking, personal computer service, tech purchasing recommendations.
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Accounts & Email

PUnetID, Sponsored accounts, BoxerOnline, Employee/Student email systems, and Access on mobile devices
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University Issued Devices

Support and Maintenance on your pacific issued technology and Information regarding technology checkouts
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Wired & Wireless Networking

Boxer Wireless, Boxer Legacy, Residence halls connectivity, personal device setup and Ethernet ports
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Telecom

Office phones, Voicemail, and Faxing
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Online Services

Web Based services such as Zoom, Moodle, Box, and Google Apps
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Enterprise Systems

Please Sign In to view articles related to Colleague, ODS, CRM Recruit, Etrieve, TouchNet/EPay and EDSRS
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Classroom & Lab Support

Setup requests, Training, Computer Lab Management, and Audio Visual Systems
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Computing Infrastructure

Includes UIS-maintained servers and virtual machines
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Clinic Technology & Health Record Systems

HIPAA Training, Clinic Technology, Epic, Ochin, Titanium, and Citrix
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Purchasing and Disposal

Acquiring new university software and devices, deployment on in-stock equipment, removal of no longer needed equipment, and technology recycling
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Policies & Security

VPN Request, Security assessments and investigation, Phishing, Malware, and Technology use policies
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Technology Newsletters

Archive of the University Information Technology Newsletters
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Projects & Planning

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Articles (5)

CRM Recruit Console Access Setup for Admissions Counselors

This article is to assist Pacific University employees in setting up access to the CRM Recruit application hosted by Ellucian.  By following these instructions, users should be able to login and obtain initial access to the CRM Recruit environment.

Exporting Google Account Using Google Takeout

Google Takeout is a free and easy-to-use tool that allows users to export and download a copy of their data from various Google services, such as Gmail, Drive, and Photos.

Helpdesk Contact Information

Information and hours of operation for contacting the Helpdesk

How to Request Training for Ellucian Colleague or CRM Recruit Products

Instructions for new and current employees on how to request access to training for Ellucian products.

Problem: Sophos is Requesting "Full Disk Access" (Mac)

Sophos is the antivirus software utilized on Pacific owned computers. This tutorial goes over the steps needed in order to give Sophos Full Disk Access.