University Information Services

Articles related to information technology, such as accounts, passwords, networking, computers, printers and other services.

Categories (15)

Guest & Alumni Services

Transcripts, Academic Records, Alumni Services, and Guest Wireless

Services for Students

Wireless, printing, tech loans, res hall networking, personal computer service, tech purchasing recommendations.

Accounts & Email

PUnetID, Sponsored accounts, BoxerOnline, Employee/Student email systems, and Access on mobile devices

University Issued Devices

Support and Maintenance on your pacific issued technology and Information regarding technology checkouts

Wired & Wireless Networking

Boxer Wireless, Boxer Legacy, Residence halls connectivity, personal device setup and Ethernet ports


Office phones, Voicemail, and Faxing

Online Services

Web Based services such as Zoom, Moodle, Box, and Google Apps

Enterprise Systems

Please Sign In to view articles related to Colleague, ODS, CRM Recruit, Etrieve, TouchNet/EPay and EDSRS

Classroom & Lab Support

Setup requests, Training, Computer Lab Management, and Audio Visual Systems

Computing Infrastructure

Includes UIS-maintained servers and virtual machines

Clinic Technology & Health Record Systems

HIPAA Training, Clinic Technology, Epic, Ochin, Titanium, and Citrix

Purchasing and Disposal

Acquiring new university software and devices, deployment on in-stock equipment, removal of no longer needed equipment, and technology recycling

Policies & Security

VPN Request, Security assessments and investigation, Phishing, Malware, and Technology use policies

Technology Newsletters

Archive of the University Information Technology Newsletters

Articles (5)

CRM Recruit Console Access Setup for Admissions Counselors

This article is to assist Pacific University employees in setting up access to the CRM Recruit application hosted by Ellucian.  By following these instructions, users should be able to login and obtain initial access to the CRM Recruit environment.

Exporting Google Account Using Google Takeout

Google Takeout is a free and easy-to-use tool that allows users to export and download a copy of their data from various Google services, such as Gmail, Drive, and Photos.

Helpdesk Contact Information

Information and hours of operation for contacting the Helpdesk

How to Request Training for Ellucian Colleague or CRM Recruit Products

Instructions for new and current employees on how to request access to training for Ellucian products.

Problem: Sophos is Requesting "Full Disk Access" (Mac)

Sophos is the antivirus software utilized on Pacific owned computers. This tutorial goes over the steps needed in order to give Sophos Full Disk Access.