Helpdesk Contact Information

Technology Helpdesk Zoom Support Meeting

Pacific University Helpdesk offers Zoom support sessions for general help inquiries related to Pacific University (including accounts, wireless, printing, university-issued computers, technology purchases, classroom and meeting room technology). These sessions allow us to assist with screen shares, offering a more effective support method than phone calls.

  • Hours: Monday to Friday, 11 AM to 2 PM
    Note: Zoom sessions can also be initiated upon request for additional assistance outside of these hours.

  • Zoom: Meeting ID 5033521500

The Technology Helpdesk - Forest Grove Location

For general Pacific University help inquiries (including accounts, wireless, printing, university-issued computers, technology purchases, classroom and meeting room technology). If you're not sure where a help request should go, the Technology Helpdesk Forest Grove location is always happy to help route your request to the right group.

  • Hours: M-F 8a-5p 
  • Phone: 503-352-1500
    • If nobody answers please leave a voicemail. We endeavor to return all voicemails quickly during our support hours.
  • Walk-Ins: Lower Level of Marsh Hall (LL6).

The Technology Helpdesk - Hillsboro Location

For help inquiries concerning technology support specific to the Hillsboro campus.

  • Hours: M-F 8a-5p 
  • Phone: 503-352-7243
    • If nobody answers please leave a voicemail. We endeavor to return all voicemails quickly during our support hours.
  • Walk-Ins: Creighton Hall (HPC1) 211.
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