New Outlook Gmail Setup Guide (macOS)

macOS Mac Gmail Email Outlook Google

Important Note: Faculty and staff: do not do set up or use your Boxer Mail account before Monday, August 2nd, 2021.

With the move to Gmail, Outlook for Mac users are now able to use Microsoft's most updated design of Outlook for Mac known as "New Outlook". New Outlook runs in parallel to Classic Outlook, and Outlook will not prompt for the option to enable New Outlook until the compatible account is setup in Classic Outlook.

Important Note: New Outlook cannot be setup to send from a "Preferred Email Address" setup in MyAccount. Setting up New Outlook will setup your default send address to be your PUNetID@pacificu.edu. You will still be able to recieve email at your preferred address, but just not send as it.

Prerequisites

macOS version 10.14 (Mojave)
Outlook version 16.42 and later
Have at least one Gmail account setup in Classic Outlook (setup guide can be found here)

Procedure

Flip the switch found in the top of the Classic Outlook window
- If you do not see this option, try the options below:
  - Confirm you have a Gmail account added to Classic Outlook (setup guide can be found here)
  - Quit and reopen Outlook (File > Quit)
  - Check for updates (Help > Check For Updates)
  - Make sure you are on Office 2019 (Outlook > About Outlook) look under License
You will see a popup to confirm you wish to switch to New Outlook
You will be given an option to Sync details with Microsoft, instead, choose Sync Directly With Google
There will be a popup, click Sign Into Google
If you are asked to enter an email address, or login, follow these steps. Otherwise continue to step 6
1. If prompted to Sign in With Google, enter your PUNetID@pacificu.edu .
2. If prompted to Sign in with Pacific University SSO do so with your PUNet ID and Password
3. (Faculty and Staff Only) Authenticate with DUO
When prompted to Choose an account from pacificu.edu, select the account you wish to add
Google will prompt for your approval to allow Outlook to access your Google Account. Click Allow.
macOS will prompt you to Allow this page to open in Outlook. Click Allow.
Your email, contacts, and calendars will begin downloading and syncing to New Outlook.