Supported Operating Systems and Known Issues

Introduction

UIS verifies operating systems to ensure that they will work with university systems. Users may experience issues that UIS will be unable to resolve when using operating systems that are not fully compatible, or have not yet been vetted as fully compatible, with our systems. See the Service Level Agreement for Computer Support for more information on levels of support.
Operating Systems listed as "Security Risk" are not allowed on the Pacific Network; for offline options, please Contact Support.

Windows Operating Systems

  • Windows 11 - In testing, not yet supported for University use
  • Windows 10 - 20H1 or newer Supported
  • Windows 8/8.1 - Incompatible 
  • Windows 7 - Incompatible, Security Risk (since 1/15/20)
  • Windows XP - Incompatible, Security Risk
  • Windows 2000, 98, 95, ME, 3.1, and prior -Incompatible, Security Risk

Apple Operating Systems

  • macOS Monterey 12.0 - Day one support expected
  • macOS Big Sur 11.0 - Supported
  • macOS Catalina 10.15 - Supported
  • macOS Mojave 10.14 - Incompatible, leaving security support Fall 2021
  • macOS High Sierra 10.13 and earlier - Incompatible, Security Risk

Other Operating Systems

Non-Apple and non-Microsoft operating systems such as Unix and Linux are not officially supported by UIS and not guaranteed to be compatible with university systems.

Known Issues

  • macOS Catalina 10.15, and later will not run 32-bit applications.
  • macOS Catalina 10.15, and later are not compatible with Microsoft Office 2011, Adobe CS6 or earlier
  • When updating to macOS Big Sur 11.0 from previous macOS Operating Systems, you may need updated Printer Drivers for some multifunction copiers.

Related Articles

Computer Recommendations - Incoming Pacific University Students
Service Level Agreement for Computer Support

Questions? Comments?

Contact Support

Details

Article ID: 134479
Created
Wed 7/14/21 1:43 PM
Modified
Wed 3/2/22 3:04 PM