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This Guide will walk you through adding your Boxer Mail (Gmail) account to your Outlook application on a Windows computer.
Prerequisites
- Microsoft Office for Windows (2016 or newer)
- Google Workspace Sync for Microsoft Outlook (GWSMO) will need to be installed before you can complete the steps in this guide.
- On a University-owned computer, you can install Google Workspace Sync via the Software Center:
- Click the Windows Start Menu
- In the search box, search for Software Center and open it when it comes up.
- In the software center, search (in the search box in the top right) for "google."
- Click on the "Google Workspace Sync x64" option and click the red "Install" button.
- On a personally owned computer, you can download Google Workspace Sync from here, and install manually.
Video Walkthrough
Watch the following video and/or refer to the procedure below.
Procedure
- Click on the start button and open "Set Up a Google Workspace Sync User" under the Google Workspace Sync folder
- In the google workspace sync box enter your PUnetID@pacificu.edu and select continue
- A web browse should now open, or a new tab will open on the browser you are using. Sign in on the SSO page that opens
- If you already have an active SSO session, you may not be prompted to log in.
- You may also be prompted to authenticate with Duo MFA

- Choose your PacificU account for signing into google sync
- On the following page select allow
- You can now close the web browser and go back to the google sync application
- Select create profile
- Select start Microsoft Outlook
- You may be given the option to select choose profile, if so select the options button, if not go to step 11
- Make sure you have the "PUNetID@Pacificu.edu - Google Workspace" selected in the profile name. Select the box for "Set as default profile" and unselect the box for "Prompt for a profile to be used", then click "okay."
- Outlook will now open and a box titled Synchronization Status will now open. Wait for the syncing to complete, this may take a bit of time to complete.
- Once the syncing is complete you can close the window and use outlook as you would normally.
Important Note: If your mailbox contains more than 1 GB of mail, syncing will stop after 1 GB has been downloaded to your computer and you will recieve a "Mailbox Full" message. See our article on how to deal with this message and download more mail.
See Also
Questions?
Contact Support