Description
As we triage this request , please provide a detailed description of the incident below:
- Primary Symptom: (e.g., Unexpected file encryption, strange pop-ups, account lockout, slow performance, or unauthorized email sent from your account?)
- Discovery Time: When did you first notice this behavior?
- System State: Were you performing a specific action when this occurred (e.g., clicking a link in an email, plugging in a USB, or downloading a file)?
- Visual Indicators: Are there any unusual windows, command prompts, or "ransom" notes visible? (Please attach a screenshot if possible).
UIS Support Level
Fully Supported