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Incident Investigation Form - ORTSOC
Incident Investigation Form - ORTSOC
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Issue Reporting: System Abnormality or Potential Security Event
Title
A short description to explain the nature of a ticket.
Description
Describe the issue in simple terms (e.g., "The application crashes when I click the 'Save' button," or "I cannot open the file shared 'filename & it's location' or the exact text of any error messages, warning messages, or error codes you see? (It is best to copy and paste the text, or include a screenshot in the attachments.)
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Attachment
File attachments associated with the ticket.
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Source
Indicates from where a ticket originated, such as via email, phone, or web.
Email
Phone
Walk Up
Web
Zoom
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Your name
Your first name
Your last name
Your email address
Verification Code