I need help but don't see what I need...

If you aren't able to find a service corresponding to the help you need or question you have, use the request form here. Note that requests submitted by this method require additional processing before they can reach the person who can help you.

Notice: Use this form to request UIS technology services only.  

Expect a slower response on tickets submitted via this form (due to the need for additional manual sorting).  Using a form on the service catalog entry for the service in question will get you a response up to 24 hours sooner. 

Or call the Helpdesk for assistance submitting your ticket.

A one sentence summary of your request (like the subject line of an email).
Sometimes it's easier to call you than to communicate via email. Please let us know a good phone number we can reach you at.
Please give us details about your problem or question. If you see a specific error message, please include the text of that.
If you are experiencing an issue on a particular university owned device, please include the asset tag number (found on the red "Property of Pacific University" sticker) here.
We want to make sure forms exist for our most used services, and are easily findable. A form for the specific thing you want gets you faster and better service by delivering directly to the team that can help you.

If a specific form existed for your request, what would be the first search term you would type in to find that form? (E.g. if you were looking to request a voicemail reset, you might have typed in "voicemail.")
Did you include PHI (Patient Health Information) anywhere in this form?
Only certain forms on the Services Portal are configured for submission of PHI. Please do not enter any PHI on this form.
Did you include PHI (Patient Health Information) anywhere in this form? (required)

Other Fields

Your name
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