I need help but don't see what I need...

If you aren't able to find a service corresponding to the help you need or question you have, use the request form here. Note that requests submitted by this method require additional processing before they can reach the person who can help you.

Notice: Use this form to request UIS technology services only.  

Expect a slower response on tickets submitted via this form (due to the need for additional manual sorting).  Using a form on the service catalog entry for the service in question will get you a response up to 24 hours sooner. 

Or call or Zoom the Helpdesk for assistance submitting your ticket.

A one sentence summary of your request (like the subject line of an email).
Sometimes it's easier to call you than to communicate via email. Please let us know a good phone number we can reach you at.
Please give us details about your problem or question. If you see a specific error message, please include the text of that.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
If you are experiencing an issue on a particular university owned device, please include the asset tag number (found on the red "Property of Pacific University" sticker) here.
Our goal is to have a service catalog entry for everything UIS can help with or answer questions about, and for those services to be easy to find. To help us make our service catalog as helpful as possible, please let us know where you looked or what you searched for before utilizing this generic request form?

Other Fields

Your name
Verification Code