How To Manage Your Notifications in Box

This article tells Box users how they can customize the notifications they receive from Box about activities in Box folders they have access to.

This article tells Box users how they can customize the notifications they receive from Box about activities in Box folders they have access to.

Procedure

Changing Default Notification Settings

1. Log into pacificu.box.com
2. Go to the circle icon with your initials or picture in the top right corner.
3. Go to Account Settings
4. Go to the Notifications Tab
5. Under the Email Notifications section, check or uncheck the checkboxes to specify what kinds of notifications you want to receive.
   1. Example: You want to receive a notification when content is deleted in folders you own, but not in folders you have access to but do not own.  Check the checkbox for "Deletes" and "In Items I Own" but leave the checkbox for "Deletes" and "In Items I've Joined" unchecked. 
   2. If you don't want to receive any email notifications about activity in folders by default, leave all boxes unchecked.
6. Click "Save Changes" in the top right.

Changing Notifications for Specific Folders

1. Log into pacificu.box.com
2. Navigate to the folder you want to receive custom notifications for.
3. From within that folder, click on the three dots in the top right and choose "Settings"
4. Scroll down to the "Email and Notifications" section.
5. Choose the option for "Override default settings for this folder and all subfolders."
6. Check the checkboxes for each type of notifications you wish to receive.
   1. If you don't want to receive any notifications for any activity in this folder, make sure all checkboxes are unchecked.
7. Scroll back up to the top and click "Save Changes."

Best Practices for Clinical Users

Users with access to HIPAA folders in Box should ensure that their default notification settings are set such that they receive no emails because of folder activity.  They can then change their settings for specific non-HIPAA folders that they want to receive notification for.  This helps to prevent emails with PHI from accidentally being sent to users.

See Also

Box (service catalog entry)

Problem: Getting No Emails from Box

Questions?

Contact Support