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What is Self Service
The Self-Service Application allows you to update or install preconfigured software and printers onto your Apple Device .
Where is Self Service (OS X)
Self-Service is located in the Applications folder. Software can be found in the Categories section on the left hand side of the application or using the Search box in the top left had corner. Self Service can also be accessed via clicking on the Help Desk Support icon found on the upper right tool bar (person waiving).
How to Add Apps
1. Open up Self Service.
2A. If you are looking for a specific app, such as Box Drive, it is quickest to type in the App Name in the Search Bar (found in the left hand corned in Self Service).
2B. If you are browsing for Apps, you can use “All” to view everything that your computer has access to and you can also use the categories.
3. Once you found an app that you want to install, click on install and the app will begin to download.
4. The Install Button will say "Done!" once the installation is complete.*
*Note: For larger apps such as the Microsoft Suite, Self Service will most likely say complete when it is still in the process of downloading. Please make sure that the app appears in the Applications folder on your computer before disconnecting your computer from wifi/ethernet.
How to add printers on your Mac Device:
1. Open up Self Service.
2. Type in the name of the printer in the Search Box in Self Service (found in the left hand corner in Self Service)
3. Click Install and printer will begin to download.
4. The Install Button will say "Done!" once the installation is complete.
Questions?
Contact Support